DENTAL BOSPHORUS

As Dental Bosphorus Clinic, we offer the highest standards of service to all our patients.We provide the best results for you with our fully equipped and state-of-the-art device parks.With our team with more than 20 years of experience, we can successfully offer all services for oral and dental health.The services we provide in the dental aesthetics department:

Teeth Whitening, E-Max, Composite Veneer, Dental Implants, Gingival Surgery, Braces and Hollywood Smile, etc.

DENTAL IMPLANTS:The implant is artificial tooth roots placed in the jaw bone and made of titanium to fulfill the function and aesthetics of missing teeth.

HOLLYWOOD SMILE: Smiling beautiful is everyone's dream. It is now easier to have a healthy and aesthetically beautiful appearance while laughing.It is indisputable that a smile liked by people makes the person more attractive and has a positive effect on his social life.
E-MAX:The E-Max crown is a type of allceramic crown which is preferred for its longer lasting, aesthetic qualities.

This crown and the Zirconia crown are worn due to their highly attractive appearance which ensures that they compliment

the rest of your teeth

VENEERS:In dentistry, a veneer is a layer of material placed over a tooth. Veneers can improve the aesthetics of a smile and protect the tooth's surface from damage. There are two main types of material used to fabricate a veneer: composite and dental porcelain.

ZIRCONIUM:Dental coatings are mostly applied in the form of porcelain coating. Dental coatings are divided into two with metal support and without metal support. These aesthetic needs bring up more frequent use of zirconium treatments, which is a more aesthetic approach in dentistry.

Delivery and Return Conditions

1 – SELLER INFORMATION

SELLER: Title: DENTAL BOSPHORUS
Address: Göztepe Mah. Batışehir Cad. Batışehir G3 Blok. No: 6/G, 34200 Bağcılar/Istanbul
Phone: 0555 156 05 05
Email: info@dentalbosphorus.com

2 – PRODUCT, QUANTITY, AND SALES PRICE INFORMATION

[products_purchased]

3 – DELIVERY, PAYMENT, RETURNS, AND COMPLAINTS INFORMATION

a) The Product(s) under this agreement will be delivered to the CONSUMER or a third party/organization at the address shown on the WEBSITE within the legal 30-day period. The SELLER sends the Product(s) through a contracted cargo company. If there is no branch of the cargo company in the CONSUMER’s location, the CONSUMER must receive the Product from another nearby branch of the cargo company, as notified by the SELLER.

b) Unless otherwise explicitly stated, delivery costs (shipping fees, etc.) are borne by the CONSUMER. The SELLER may choose not to charge the CONSUMER for the entire or partial delivery cost, depending on the campaigns announced on the WEBSITE at the time of sale. If the right of withdrawal is exercised for all or part of the Product(s) and the CONSUMER has benefitted from a free shipping (delivery) campaign, the unpaid shipping fee will be deducted from the refund to the CONSUMER, if applicable (shipping fees paid by the CONSUMER will be refunded).

c) If the CONSUMER is not present at the address or refuses to accept the delivery, the SELLER will be considered to have fulfilled its obligation. If no one is available to receive the product at the address, it is the CONSUMER's responsibility to follow up on the delivery with the cargo company. If the Product is to be delivered to someone else, the SELLER is not responsible if the recipient is not present or refuses to accept the delivery. In such cases, any damages due to late delivery or the product waiting at the cargo company and/or being returned to the SELLER are the responsibility of the CONSUMER.

d) Upon delivery, the CONSUMER is responsible for checking the product. If the CONSUMER notices any issue caused by the shipping, they should refuse the delivery and request the cargo company to prepare a report. Otherwise, the SELLER will not accept responsibility.

e) The CONSUMER must fully pay the price of the Product before receiving it, unless otherwise specified by the SELLER in writing. If the full payment has not been made for a product purchased in full, or if an installment payment is overdue, the SELLER can unilaterally cancel the agreement and refuse delivery. If the product has been delivered and the credit card used for the transaction does not result in payment to the SELLER, or the payment is refunded by the bank/financing institution, the Product must be returned to the SELLER within 3 days. If the non-payment is due to the CONSUMER’s fault, the CONSUMER will be responsible for shipping costs.

f) In case of extraordinary situations (such as weather conditions, traffic, earthquake, flood, fire) preventing delivery within the legal maximum of 30 days, the SELLER will inform the CONSUMER. The CONSUMER may cancel the order, request a similar product, or wait until the extraordinary situation ends.

g) If the SELLER is unable to supply the Product, they must inform the CONSUMER within 3 days and may, with the CONSUMER’s consent, supply a similar product of equal quality and price. The CONSUMER has the right to refuse this substitute product, and if consent is not given, cancellation of the order is possible.

h) In case of cancellations or contract terminations, if the Product has been paid for, it will be refunded to the CONSUMER within 14 days at the payment method used. Refunds for credit card payments will be made to the credit card, while bank transfer or EFT refunds will be made to the account provided by the CONSUMER.

i) The CONSUMER may file complaints or inquiries related to the Product and the sale through the contact information in item 1 above, either verbally or in writing.

4 – RIGHT OF WITHDRAWAL INFORMATION

a) The CONSUMER has the right to withdraw from this agreement without providing any reason or paying a penalty within fourteen (14) days from the date the Product is delivered. The withdrawal period starts from the day the CONSUMER or a third party designated by the CONSUMER receives the Product. However, the CONSUMER can exercise the right of withdrawal from the contract before the Product is delivered.

b) The CONSUMER is responsible for any changes or damages that occur if the Product is used in violation of its usage instructions, technical specifications, and operation. If the Product is not used as specified, and if changes or damages occur, the CONSUMER may lose the right to withdraw, and the SELLER may deduct the corresponding amount from the refund.

c) In cases where the right of withdrawal is applicable, the CONSUMER must inform the SELLER of their decision to withdraw within the legal 14-day period by written notice to [satici_email] or by completing the Return Form. The Product must be returned to the SELLER within 10 days. Returns must be made using the cargo company specified by the SELLER (Yurtiçi Kargo or PTT Kargo).

d) Provided that the conditions are met, the refund of the Product price and delivery costs will be made to the CONSUMER within 14 days after the notification of withdrawal, using the same payment method used by the CONSUMER.

e) The CONSUMER’s legal rights regarding the Product(s) after the withdrawal period and the SELLER's rights to collect amounts owed, including rewards, gift vouchers, and free offers, remain valid.

5 – EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The following types of contracts are not subject to the right of withdrawal even if the goods/services are unused:
a) Products whose price is subject to financial market fluctuations beyond the control of the seller/provider,
b) Personalized products,
c) Perishable products or those that may expire,
d) Products with broken seals, packaging, or hygiene issues,
e) Products that cannot be separated after mixing with other items,
f) Opened books, CDs, DVDs, software, or any digital goods,
g) Subscriptions for newspapers and magazines,
h) Services related to accommodation, transportation, and leisure activities,
i) Immediate services provided electronically or non-material goods delivered instantly,
j) Services started with the CONSUMER’s consent during the withdrawal period,
k) Products/services excluded from distance selling regulations.

6 – LEGAL REMEDIES AND JURISDICTION

For disputes arising from this Distance Selling Agreement, the local Consumer Arbitration Committees and Consumer Courts are authorized based on the financial limits set annually by the Ministry of Customs and Trade. The CONSUMER may apply to the Arbitration Committees and Consumer Courts of their own or the SELLER’s place of residence.

7 – OTHER INFORMATION

The BUYER acknowledges that after reading and accepting this Preliminary Information Form electronically, they are entering into a binding agreement to pay for the order placed. This form, along with the Distance Sales Agreement, is binding on both the BUYER and SELLER.

SELLER: DENTAL BOSPHORUS
BUYER: [buyer_name]
Date: [date]

Confidentiality Agreement

ARTICLE-1: In this agreement, the term "Parties" refers to the individuals, their employees, agents, or workers who are parties to the agreement. Any information shared between the Parties, including inventions, businesses, methods, progress, patents, copyrights, trademarks, trade secrets, and other commercial, financial, and technical information learned by the other party’s employees, agents, or workers, whether or not it is legally protected, is considered confidential, including subscription and communication details.

ARTICLE-2: The Parties are obliged to share their confidential information within the scope of their business relations, and each Party acknowledges that they cannot be held responsible for the accuracy and completeness of the confidential information disclosed by the other Party. To protect the confidentiality of the information, each Party undertakes the following:

To keep the information in strict confidentiality,
Not to disclose the information to any third party or make it public,
Not to use the information directly or indirectly for purposes other than commercial relations.

ARTICLE-3: The Parties agree to take the same care in protecting the other Party’s confidential information as they do for their own. In necessary circumstances and for business purposes, the Parties may disclose the information to their own employees, subcontractors, or other affiliated individuals, provided the confidentiality is maintained. However, in this case, employees, subcontractors, and others will be warned to comply with confidentiality obligations. The Parties accept responsibility for ensuring that their employees, subcontractors, and affiliates comply with the terms of the agreement.

ARTICLE-4: The following types of information are excluded from the definition of confidential information:

Information disclosed to the public,
Information that is required to be disclosed by applicable laws, regulations, court decisions, or administrative orders.

ARTICLE-5: Each Party is the sole owner of its confidential information.

ARTICLE-6: If a Party becomes aware that its agents, employees, or others have disclosed confidential information in violation of this agreement, the Party must immediately inform the other Party in writing. The Party violating the confidentiality may, at its own cost, seek legal remedies to claim compensation for damages from the other Party.

ARTICLE-7: If the business relationship or the confidentiality agreement ends, all confidential information related to the business relationship between the Parties must be returned promptly upon written notice from the other Party.

ARTICLE-8: Neither Party may transfer or distribute the confidential information to third parties or make it public, through media or for advertising purposes, without the other Party’s written consent, except in cases explicitly allowed by law.

ARTICLE-9: This agreement will become effective upon the date of signature and will remain in force unless terminated by mutual consent. Even if the business relationship ends, confidentiality obligations will continue under this agreement. Neither Party has the right to assign or transfer the agreement or any rights under it in whole or in part.

ARTICLE-10: In case of any dispute arising from the interpretation of this agreement or any related issues, the competent court will be the courts of … and the applicable law will be … law.

ARTICLE-11: If any provision of this agreement is deemed invalid or canceled, it will not affect the validity of the remaining provisions of the agreement.

ARTICLE-12: This agreement supersedes all prior written and oral agreements regarding confidentiality. Any amendments to this agreement must be made in writing.

ARTICLE-13: All notifications under this agreement will be made to the addresses of the Parties indicated in the contract through notarization.

ARTICLE-14: The agreement is drawn up in two separate copies, and the stamp duty will be shared equally between the Parties.

(The information in the above clauses should be filled in according to the specific circumstances of the person involved. If there are additional provisions not addressed above, they should be added as separate clauses.)

ARTICLE-15: This agreement is signed on … / … / … to enter into force, between the Parties whose names, surnames, titles, and addresses are indicated below. The Parties have agreed to sign this confidentiality agreement due to the possibility of sharing written or verbal information as part of their commercial relationship and the objectives of the business relationship.

NAME-SURNAME NAME-SURNAME

SIGNATURE SIGNATURE

DISTANCE SALES AGREEMENT

SELLER: DENTAL BOSPHORUS, Göztepe Mah. Batışehir Cad. Batışehir G3 Blok. No: 6/G, 34200 Bağcılar/Istanbul, 0555 156 05 05, info@dentalbosphorus.com
Hereinafter referred to as the "SELLER."
BUYER: Name-Surname, Turkish ID Number, Address, Phone, E-mail
Hereinafter referred to as the "BUYER."

This agreement aims to regulate the characteristics of the product and the sale price, as well as other related information about the order made electronically by the buyer on the seller's website. The agreement is made in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on the Implementation of Distance Contracts, to define the rights and obligations between the Parties.

The goods/services will be delivered to the person/entity named ..... residing at the address ....... provided by the buyer.

The buyer declares that they have read and understood the basic characteristics of the products, sales price, payment method, and delivery information available on the seller's website and have confirmed the necessary details electronically.

The product subject to the agreement will be delivered to the buyer or the person/entity at the address provided by the buyer within the time frame indicated on the website, based on the buyer’s location, and in compliance with the legal 30-day delivery period.

If the product is to be delivered to someone other than the buyer, the seller is not responsible for the failure of the recipient to accept the delivery.

The seller is responsible for delivering the product in proper condition, complete, in accordance with the specified characteristics in the order, along with any warranty certificates and user manuals, if applicable.

For the delivery of the product, the payment for the product must be made using the payment method chosen by the buyer. If for any reason the payment is not made, or if the payment is canceled in the bank records, the seller is released from the obligation to deliver the product.

If the product is used fraudulently or unlawfully by unauthorized individuals after delivery, and the relevant bank or financial institution does not pay the seller the product amount, the buyer is obligated to return the product to the seller within 3 days.

In case the seller is unable to deliver the product within the specified time due to force majeure or extraordinary circumstances preventing delivery, the seller is obligated to inform the buyer. In this case, the buyer has the right to cancel the order, replace the product with a similar one, or postpone the delivery until the hindering condition is removed. If the buyer cancels the order, the amount paid will be refunded to the buyer within 10 days.

For products sold with a warranty certificate, or not, defective or faulty products can be sent back to the seller for necessary repairs under warranty conditions, with the shipping costs covered by the seller.

The seller is not responsible for typographical errors or incorrect pricing.

The buyer has the right to withdraw from the contract within 7 days from the delivery of the product. To exercise the right of withdrawal, the buyer must notify the seller via fax, email, or phone within the specified period, and the product must not have been used in accordance with the provisions of Article 6. In the event of withdrawal, if the product has been delivered to a third party or the buyer, the following documents must be returned to the seller: the delivery receipt and the original invoice. The product price will be refunded to the buyer within 7 days after these documents reach the seller. If the original invoice is not returned, VAT and other legal liabilities cannot be refunded. The shipping cost of the returned product due to the right of withdrawal will be borne by the buyer.

The right of withdrawal does not apply to non-returnable, single-use, copyable software and programs, perishable products, or expired items. Additionally, for the following products, the right of withdrawal is only valid if the packaging has not been opened, damaged, or used:

All types of software and programs
DVDs, VCDs, CDs, and tapes
Computer and office supplies (toners, cartridges, ribbons, etc.)
All kinds of cosmetics and health products

(The above details should be filled in according to the person’s specific situation and conditions. If there are additional matters not addressed above, a separate clause should be added accordingly.)

In the application of this agreement, the Consumer Arbitration Boards, up to the amount determined by the Ministry of Industry and Commerce, and the Consumer Courts in the buyer's or seller’s place of residence are authorized.

In the event the order is placed, the buyer is deemed to have accepted all the terms and conditions of this agreement.

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